Flexi Booking Cancellation Policy

OUR FLEXI BOOKING CANCELLATION POLICY
With many trips being pushed back by unavoidable travel restrictions caused by the current COVID-19 pandemic, we understand that you’d want to reschedule some of your travel plans. Hence, we have updated our Flexi Booking Cancellation Policy to ease your mind and provide further flexibility for your future travel.

• PREPAYMENT​
  → No prepayment will be charged at the time of reservation. Your credit card details are only required to guarantee the booking.

• CANCELLATION
   → If the cancellation is made within 24 hours of booking, no charges or cancellation fees will be incurred. Cancellation is completely free of charge until 1 day before your check-in date.
  → If you cancel your booking within 1 day of your check-in date, you will be charged for the full amount of your first night stay.

• NO SHOW
  → In an event of no show on your check-in date, you will be charged for the full amount of your first night stay.

• AMENDMENT
  → Modification of stay period is allowed. Additional charges subject to the room rates of your newly selected dates up till 31 December 2020.

​Thank you for your continued support and kind understanding during this transition.
Travel safe and take care! 

The Management
Berjaya Hotels & Resorts