CAREERS

Revenue Executive: 

• Oversee revenue management and distribution strategy and manage day to day yield operations
• Daily pick-up analysis, strategy adjustments and reporting
• Perform competitive benchmark studies and follow market trends
• Create and maintain a 8 month rolling demand calendar
• Create and develop pricing strategies
• Manage and oversee strategy for all 3rd party distribution
• Responsible for assessing, analysing and pricing group business strategies
• Analyse overall monthly hotel performance and provide summary report with recommendations to improve long term strategies
• Ensure all related systems are configured correctly, validated and working to full capacity
• Ensure web site booking process is maintained up-to-date and functional.
• Work in liaison with hotel sales and reservations departments as a team
• Regularly check the input and the quality of data (segmentation, denials tracking, etc.)
• Conduct quarterly property performance review and develop strategic and tactical action
• Responsible for best practice standards to include: competitor analysis; environmental scanning; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts
• Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc.)
• Reduce the cost of distribution by finding new less expensive means of delivering business
• Prepare outline for and support the annual revenue budget process
• Any other reasonable requests made by management

Experience & Qualifications

• 2 years of hands-on hotel revenue management experience
• A strong command of both written and spoken English is required, additional languages an asset
• Bachelor Degree or Diploma in Hotel Management, Tourism or Economic Studies
• Highly computer literate with a high level command of Excel
• Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets

Responsibities:

• To prepare full set of monthly management accounts
• Responsible for timely completion of monthly financial reports
• Responsible for preparation of budget / forecast
• Liaise with auditors, tax agents, bankers & secretarial
• Maintain records of all financial documents
• Any other duties assigned from time to time by the Management

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree Post Graduate Diploma, Professional Degree, Finance/Accountancy/Banking, Business Studies/Administration/Management, or equivalent
• At least 5 years of working experience in the related field is required for this position
• Ability to work independently or as a team player, with a positive working attitude
• Able to take on multiple tasks, meet tight deadlines, and work under pressure

Manager, Business Development

Key Responsibilities:

• Develop and implement strategic plans to drive revenue growth and meet sales targets, both short-term and long-term.
• Identify and pursue new business opportunities, including corporate clients, group bookings, and partnerships with event planners, travel agencies, and other stakeholders.
• Build and maintain strong relationships with corporate clients, industry partners, and key decision-makers.
• Identify and negotiate partnerships, affiliations, and collaborations that can enhance the hotel's business opportunities.
• Prepare and deliver compelling presentations to potential clients, partners, and stakeholders to showcase the hotel's value proposition.
• Negotiate and finalize contracts and pricing agreements with clients and partners.
• Collaborate with revenue management teams to maximize room rates and occupancy levels.
• Maintain detailed records of business development activities, track progress against targets, and prepare regular reports for management.
• Manage and lead a team of sales professionals, providing guidance, coaching, and support to achieve objectives.
• Ensure excellent customer service for all clients, addressing inquiries and concerns promptly.
• Conduct market research to identify trends, potential opportunities, and competitors' activities. Develop a deep understanding of the target market.

Requirements:

• A bachelor's degree in business, hospitality management, marketing, or a related field is typically preferred.
• A minimum of 5-7 years of experience in business development or sales roles, with a proven track record of achieving sales targets. Previous experience in the hospitality industry is highly beneficial.
• Excellent verbal and written communication skills in the local language and English. Additional languages may be an advantage, especially in international markets.
• Strong sales, negotiation, and presentation skills, with the ability to close deals effectively.
• In-depth knowledge of the hotel industry, market trends, and competition.
• A well-established network of potential clients, partners, and industry contacts.
• Strong analytical and problem-solving skills to assess market data and develop effective strategies.
• Experience in leading and motivating a team, with a collaborative and strategic leadership style.
• A strong drive to achieve and exceed business development and revenue targets.
• Flexibility to travel as necessary and work outside regular business hours.

Location: Berjaya Hills, Bukit Tinggi, Pahang   |   Job type: Permanent
 

Job Summary:

The Executive Housekeeper is responsible for ensuring efficient operations of the Housekeeping Department in accordance with the Resort standards, as well as supervising the entire Housekeeping Department including rooms, front/back of house, public areas, and laundry.

Essential Duties & Responsibilities:

• To monitor & supervise daily Housekeeping Department Operations, ensuring all activities are complying with Resort Standard Operating Procedures
• Carry out daily inspection of the resort in all areas and to ensure the housekeeping standards are maintained to the highest level
• Implement Best Practices to ensure highest standards of cleanliness and upkeep of guest rooms & public areas
• Effectively schedule staff so as to maximize the manpower available
• Co-ordinate closely with the Engineering Department for any maintenance works to be carried out
• Ensure that laundry services are of the highest quality for hotel guests, and staff uniforms
• Liaise with and co-ordinate the works of the housekeeping contractors
• To maintain a healthy par level of inventory for all room facilities, amenities, chemicals and housekeeping equipment
• Co-ordinate and communicate effectively with other departments as well as within the department.
• Keep all employees informed on significant aspects of the resort, communicating with all levels of staff
• Handle overall supervision of daily inspection for arriving V.I.P.'s, and special guests as well as requests
• Respond to all guest requests, situations, complaints and accidents presented to Housekeeping in an attentive, courteous and efficient way
• Plan, recommend and develop on job training for housekeeping staff
• Perform any other duties as assigned from time to time

Requirements:

• Candidate must possess at least Diploma in Hotel Management or any other equivalent qualification.
• Possess minimum 5 years’ working experience in a similar capacity with any 5 star Hotel property.
• Must be able to communicate fluently in both English & Bahasa Malaysia. Additional Language capabilities will be an added advantage
• Establish clear direction for team members to achieve organizational & departmental goals.
• Pleasant personality with excellent interpersonal skills
• Independent and self–motivated with good organizational skills
• Candidate must be computer literate
• Able to work in fast paced & challenging working environment.
• Applicant must be willing to work in Berjaya Hills Resort, Bentong Pahang

Key Responsibilities:

• Prepare and cook authentic Malay dishes, ensuring high quality and consistency.
• Develop new menu items that reflect the rich flavors and traditions of Malay cuisine.
• Maintain a clean and organized kitchen environment, adhering to all health and safety regulations.
• Collaborate with the culinary team to ensure exceptional dining experiences for our guests.
• Train and mentor junior kitchen staff.

Requirements:

• Proven experience as a Malay Chef in a reputable restaurant or hotel.
• Deep knowledge of Malay cuisine, including traditional recipes and modern interpretations.
• Strong organizational and leadership skills.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Excellent communication skills in English
• Flexibility to work weekends, holidays, and evenings as required.

What We Offer:

• Competitive salary and benefits package (Salary RM6,500 + RM2,000 (Housing Allowance)
• A vibrant and inclusive working environment
• Assistance with relocation and accommodation

*Willing to work in Iceland.

Duties And Responsibilities:

• Perform various spa and wellness treatments, including massages, facials, body wraps, and other therapeutic services.
• Customize treatments based on the individual needs and preferences of each guest.
• Maintain a clean and organized spa environment, ensuring a high level of hygiene and sanitation.
• Educate guests on the benefits of spa treatments and provide recommendations for follow-up care.
• Assist in the promotion and sale of spa products and services.
• Keep up-to-date with industry trends and new techniques in spa therapy.
• Collaborate with other spa staff to ensure a seamless and coordinated guest experience.
• Adhere to all safety and regulatory guidelines.

Requirements:

• High school diploma or equivalent.
• Formal training and certification in massage therapy or spa treatments from a recognized institution.
• Proven experience as a Spa Therapist in a resort or high-end spa setting.
• Knowledge of various massage modalities, skin care, and body treatments.
• Strong communication and interpersonal skills.
• Ability to tailor treatments to meet the unique needs of each guest.
• Knowledge of spa products and their applications.
• Excellent customer service skills.
• Physical stamina and dexterity to perform spa treatments.
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• Professional appearance and demeanor.
• Ability to handle confidential and sensitive information with discretion.
• Willing to work in Tioman / Redang / Bukit Tinggi

This general application section caters to prospective applicants with an interest for employment within Berjaya Hotels & Resorts (BHR) but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment