FREQUENTLY ASKED QUESTIONS
1. What time is check-in and check-out at Berjaya Penang Hotel?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated period may be charged an additional fee.
2. How do I get to Berjaya Penang Hotel?
Berjaya Penang Hotel is a 30 minutes’ drive from Penang International Airport. If you’re travelling by road, it will take approximately 4 hours 30 minutes from Kuala Lumpur and 8 hours from Singapore.
For more information, please visit How to Get There.
3. Is breakfast offered at Berjaya Penang Hotel?
Breakfast is subject to additional charge if it is not included in the room rate. You may save on breakfast by booking a room or package with breakfast.
4. What are my dining options at Berjaya Penang Hotel?
Berjaya Penang Hotel has 2 on-site food and beverage outlets, namely Berjaya Cafe and The Bar. Meals served include breakfast, lunch and dinner.
For more information, please visit Dining.
5. What is the smoking policy at Berjaya Penang Hotel?
Berjaya Penang Hotel does not permit smoking in any of its rooms. Smoking is only allowed at designated areas.
6. What is the child and extra bed policy at Berjaya Penang Hotel?
All children are welcome. Children below 11 years are allowed to stay for free if sharing existing bedding. If you require an extra bed, it will incur an additional charge. Baby cot is available upon request (subject to availability).
7. Can I bring my pets?
Pets are not allowed at Berjaya Penang Hotel.
8. Can I host a meeting or event at Berjaya Penang Hotel?
Yes, we welcome meetings, events, and weddings.
For more information, please enquire via Meetings & Events or Weddings.
9. Do you have Wi-Fi connectivity in the hotel?
Yes, Wi-Fi is available in our public areas and in all rooms. It’s free of charge.
10. Do you have swimming pool in the hotel?
Yes, we have an outdoor swimming pool in Berjaya Penang Hotel.